To sign into GEO, you will firstly need to have requested access from MIS. To do so please contact any of the Client Solutions Analysts in the Product Team.

Once you have been given access, you will be sent a registration link to fill in including your Username and Password.

Once your account is set up, simply access the link: https://misgeo.io/

Type in your username

Type in your password

This should take you into GEO and onto the Homepage.

In instances where you have access to Insights, you will be prompted to set up multi-factor authentication to increase the security of this data when you next attempt to log into GEO.

Multi-Factor Authentication utilises an application called Okta that will need to be manually installed on your phone or chosen device.

The app should have this icon:

Once this Application is installed on your device, the prompt for multi-factor authentication will give you a choice of either a QR code to scan or a Set-up Key.

On the Okta app on your device, click the plus button to add a new authentication and choose to either scan the QR code or manually type in the set-up key.

This will then add misgeo.okta.com to your Okta authentication application and will begin to show you 6-digit codes which change every 30 seconds.

From this point onwards, every time you sign in, you will need to provide an Okta Verify passcode. Here you simply need to type in the 6-digit code which is on the Okta application on your chosen device.

Please note as soon as you are given access to Insights, you will be prompted to set up multi-factor authentication, when you next log in.

If you lose your device with your Okta Verify application on or have a new device that you want to use instead, please contact one of the Client Solutions Analysts in the Product Team. They will be able to reset this for you, so that you can install the Okta Application on your new device for use in the future.

Click on your initials in the Top Right Corner

Click “View Profile”

This will bring up a pop-up at the Bottom of the screen where you can either accept or decline cookies. If you click on Cookie Settings, this will allow you to alter the specific actions that Cookies can track.

A guide to what Cookies are and how they impact you.

Bring up the cookies alert bar by going to your profile (click your initials in the top right and click view profile

Then choose Cookie Settings

When the bottom bar comes up choose Cookie Settings

When it is grey it is off and when it is purple it is on.

Once you have made all your adjustments to your Cookie settings, click the Save Settings Button at the bottom and exit.

There is also an option to click the accept all button, which will accept all the Cookie options automatically.

If you forget your password, click on the ‘Need help signing in?’

This will bring up a help list where you can select the ‘Forgot Password?’

This will bring up a new prompt where you can insert your email address and you will be sent a temporary password to log back in and change your new password for future use.

Alternatively, if you have any problems with logging into GEO, whether that be password of multi-factor authentication related issues, please do not hesitate to contact a member of the Product Team, who will be able to reset and resolve your account issues.

If you have further questions or would like to schedule a training session, please get in touch with our team.